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Returns - Terms and Conditions

Privacy Policy

Returns - Terms and Conditions

Thank you for your purchase. We hope you like your Homeboy product. Your support helps sustain our job training programs. Perhaps you've found your item is not exactly what you expected --- feel free to give it as a gift to friends or family! OR if you must return it..... please follow these instructions:
• You can use the same package your item came in
• Returns are excepted within 30 days of purchase.
• No returns for CLEARENCE ITEMS and FOOD
• Print a new shipping label returning your item to Homeboy Silkscreen & Embroidery (1320 S. Santa Fe Ave., Los Angeles, CA 90021)

All sales are final for perishable items.

Privacy Policy

Effective Date: 9/30/2015

Your privacy is important to us!

We collect certain information through our website, located at www.homeboyindustries.org (our “Website”). This page outlines the Website Privacy Policy and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate him or her.

This Privacy Policy applies only to our Website. It does not apply to any third party site or service linked to our Website, or recommended or referred by our Website, or by our staff. Furthermore, it does not apply to any other website or online service operated by our company, or to any of our offline activities.

A. Personally Identifiable Information
We collect the following Personally Identifiable Information from users who buy our products and services:  name, e-mail address, telephone number, address, and credit card information.

We also use “cookies” to collect certain information from all users, including website visitors who don’t buy anything through our Website. A cookie is a string of data our system sends to your computer and then uses to identify your computer when you return to our Website. Cookies give us usage data, such as how often you visit the site, where you go at the site, and what you do on the site.

B. Our Use of Personally Identifiable Information
We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer you additional products and services, and to bill you. We also use that information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.

We use cookies so that our Website can remember you and provide you with the information you’re most likely to need. For instance, when you return to our Website, cookies identify you and prompt the site to provide your username (not your password) so that you can sign in more quickly. Cookies also allow our Website to remind you of your past purchases and to suggest similar products and services. Finally, we use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include Personally Identifiable Information.

C. Protection of Personally Identifiable Information
In order to protect Personally Identifiable Information, we store data in secured databases that only authorized personnel have access to. Unfortunately, even with these measures, we cannot guarantee the security of the Personally Identifiable Information. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

D. Contractor and Other Third Party Access to Personally Identifiable Information
We share Personally Identifiable Information with contractors. We share to assist us with maintenance and security measures.  Contractors are required to sign contracts in which they promise to protect your Personally Identifiable Information using procedures reasonably equivalent to ours. We also may disclose Personally Identifiable Information to attorneys, collection agencies, or law enforcement authorities to address potential Acceptable Use Policy violations, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property.

As noted above, we compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, without inclusion of your Personally Identifiable Information.

E. Accessing and Correcting your Personally Identifiable Information
There is no access to see any of the information that is stored by Homeboy Industries, Inc. It is meant for your protection and for all of our other customers to not grant access. However, you can request removal of any Personally Identifiable Information we store by contacting us at: info@homeboyindustries.org and specify in the subject line “Remove Personally Identifiable Information” and provide your name and email so that your Personally Identifiable Information can be located and removed.  For our own internal use, we request you also let us know why you want to be removed so that we may better our Website services and products. 

F. Amendment of This Privacy Policy
We may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the date it’s posted, which will be listed at the top of the page as the new Effective Date. You agree to be bound by the Privacy Policy as it is in effect at the time it is posted as well as to future amendments.

G. Contact For Concerns Regarding This Privacy Policy
You can write to us at:  Homeboy Industries, 130 W. Bruno Street, Los Angeles, CA  90012.